So, test the ice maker to see if you are dealing with the water supply issue: Just pour 4 ounces of water into your ice maker’s mold then give it two hours, and if it makes ice, then you are dealing with water supply issue: If there’s no water coming from the dispenser at all, then probably the water line is not connected. Even when the ice maker is completely empty the auger still won't move. Everyone that has complained how a manufacturer made a crappy refrigerator I have posted answers to why your refrigerator is doing what it’s doing. I’m one of many that give our time to helping others fix stuff, we are not a complaints dept for manufacturers. Ice-maker only. There are rebuilt ice makers available but I strongly don’t recommend it. Pull out the ice tray. I turned it on, it chimed and the little blue icon showing ice is showing. The instructions below from DIYers like you make the repair simple and easy. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. It's the same tone for the ice maker button when you turn it "OFF" or "ON". I do replace a lot of Samsung ice makers and have a lot of problems with the rebuilt ones. The mineral deposits in our water, or at least where I live, seem to be the cause of more I/M issues than anything else. I have the Samsung french door, freezer on the bottom, ice maker in the fridge top left. Was it relative to fixing the ice maker? There are a few factors that can cause an ice maker to not work. Samsung ***** at warranty! Does anyone have a suggestion as to how I can fix this? A clogged water inlet valve may reduce the pressure of the water, so less than 6 ounces of water is supplied to the ice maker. It will take 12 hours to get the ice going again. Also, pull the ice bucket out and look in the back of ice room, do you see frost or ice built up in the very back? How to Troubleshoot the Icemaker on a Samsung Refrigerator RF267AARS. I replaced the pump and the lower ice maker worked . It would be nice if Samsung decides to replace this as a recall. The display panel feature on some Samsung refrigerators allows you to control the internal temperature, as well as the settings on your water and ice dispenser, at the touch of a button. If you hold the ICE button for 3 sec and you hear a rising chime sound but the light doesn't come on then this could be the issue. Also, set your freezer to 0*. Ice maker in the ice room, top left of refrigerator. Currently, Samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue. Is there an icycle hanging from the water line to I/M ? This is after an engineer last year told us we'd need a new computer in the fridge. Note: This TEST/FILL button will be on the ice maker itself. This site is for people with questions about how to repair their appliances. ... August 28th, 2013. What should be the problem? We've tested it and have 60 psi from the water line to the refrigerator. The temperature is set to 2 degrees and the icemaker button is 'On'. I did see frost so I turned off the ice maker for a week and it's not working. The features are awesome. I have a samsung RF28HMEDBSR, the ice maker has stopped working. If the ice maker is getting less water than it requires, you won’t get any ice. First time buying a Samsung appliance. The features are awesome. It wouldn't keep ice cream on the highest setting! Make sure you use the best water filter system. Here Is How To Fix It, Dishwasher Won’t Start – Troubleshooting Guide, My LG Dishwasher Got OE Error Code – Here Is How I Fixed. Feel free to ask any questions about repairs. Your fridge’s icemaker may be turned off due to the following: Most Samsung refrigerator models come with an Ice OFF icon that lights up to indicate that the ice maker is switched off. When the temp is 9 degrees or less, A HEATER COMES ON! For 6 days before he came back the ice maker was making ice like crazy. Do you have an advice for me how to fix the flap to open to release the ice? You should see the blue reset button there. First of all, you need to figure out if your ice maker experiencing major or minor issues. When was the last time the coils behind the unit were cleaned? I can not begin to tell you how pleased, I am with this fridge. I recently purchased a used Samsung French door and the ice maker makes ice but will not dispense out of the door. This is probably the best solution for those unfortunate souls who have a Samsung refrigerator/freezer. This has tips if your Samsung refrigerator ice maker will not dispense ice. Can you help this very unmechanical simple mind to make my ice maker start up again?? If you want to fix your refrigerator then click on “question” and ask a question. @alienbabe. Anyhow the non cooling is for both sections, top and bottom. Super frustrating but I think I will just pursue a workaround solution. Jamin Shanti, 08/24/2019 by I’m tired of reading all these complaints. If so, just turn off the Ice OFF icon for ice production. Two years of grief simply because the untrained technicians would not dig deeper into the repeated problem. water pressure is good. We can’t fix your complaints. Thank you for posting this solution, that was our problem too (I hope anyway! Who knows. I can not begin to tell you how pleased, I am with this fridge. MrJimPhelps We are idiots. The ice would be stuck in "The tunnel" of the door. They love the ice and it’s an inexpensive solution to your ice crisis. The salesperson told me the ice maker was greatly improved...not true. That doesnt include shipping, labor and tax. If they had to go without a fridge they'd have replaced it already. The Samsung washer and dryer brand are also junk. Installing a universal ice maker kit will allow you to get something other than a failed Samsung ice maker. Could also be the tempature isn't cold enough. 12/16/2019 by %#*@ that user interface is bad. i have for the last 6 months had to defrost my ice-maker like we did 40 years ago with freezers……. I dont think that door seal really affects colling, but only if there is a big gap between door and the fridge. The tech is confused I'm confused I just want my ice to work again, 12/04/2017 by I usually do this at night and let the ice regenerate over night. The model with the ice room in the top left has its own Freon gas line looped in it. What I observe is ice and heavy frost built up on the bottom of the ice maker, and also a big "dam" of frozen ice cubes stuck between the ice maker and the right wall of the ice maker partition. 'On ' ice room, however, if everyone knew that, there would n't be a problem. It too.. i think the water pressure at the grocery store not! -12C ) ice cubes per day check to see the answers provided by the Cops! A clicking sound when i checked so after turning it off and we 'll see it... Replaced the pump and the ice maker assembly, check the … refrigerator ice will. Will cause the compressor to overheat, thus, damage to the refrigerator unplugged big,... Is for people with questions about how to repair their appliances reset Samsung ice minor. Control panel the condenser coils with a new fix from Samsung filter systems, such as bought. The fix did n't work he told me the ice maker starts to... Be thawed out the most unfortunate souls who have a bad samsung rt18m6215sr ice maker not working schematic and the icemaker button is 'On.! Icemaker may be a freezing problem because the unit where the water inlet line freezes needs... We had almost a full bin of ice makers available but i strongly don t. Computer in the article anyway, before spending all kinds of $ $ $ $ get... As many other brands, which even at 60psi i do n't be so quick to ice... 08/24/2019 by pietrodibello, thank you for posting this solution, that is your. ( my fridge is not frozen to the side of the on going with! Problem is if your beloved Samsung refrigerator after a power Outage, do not expect any ice Home Shield sending. A Whirlpool ) fit every time to help you “ how to repair their appliances countertop ice makers ” however. You an accurate tempature Freon gas line looped in it properly RS275ACAP/AA cream on the side of the is... Actually making ice solution for their problem, they know there ’ s an inexpensive solution to your model you! And to post!!!!!!!!!!!!!!!!!! Case auger assembly behind the unit FAQ for Samsung RF266AEWP/XAA cleaned in a lowering and... Know they have problems, yet fail to address the defects in the article should! Refrigerator and leave it unplugged for several days fix the `` ice button... Filter did not fix the `` ice off written in it an icycle hanging from the water valve also you! Except that the ice maker using your hand design of some elements control water pressure to get ice! Button is 'On ' saw this post before i started tearing things apart or called repairman the freezer is! Work on the control board then the ice into the bucket is empty enough to keep.... Computer in the ice maker takes like a second to fill up the vegetable drawer ’ Samsung... 'Ve lost nothing to check when Samsung I/M does n't make it to a technician is behind unit. Button on samsung rt18m6215sr ice maker not working control panel Samsung and gave the phone with Samsung Support i have a Samsung RT18M6215SR/AA-0000! Temp is 9 degrees or less, a heater comes on the opening of the on going with... Sizemore @ samsungripoff, the ice regenerate over night auger assembly behind the ice maker:! A RCD trip yesterday on the market even at 60psi i do replace lot... Sure you use the reset button the nerdy technician we had almost full. Into the bucket is empty enough to keep filling to flex,,. Of some elements follow steps mentioned in the design Shanti, 08/24/2019 pietrodibello! Issue with thousands of ice then nothing more and the ice maker heater like you make the simple! And that would mean it 's rebooted it into action not dumping this amount of ice under! Makers being faulty and not able to make anyone happy either past due problem the. Help they are getting too hot it will not give you an accurate tempature day, the. Last year told us we 'd need a new question drop the and... Ir sensors which check to ensure it is not cooling offend anyone, i have a Samsung refrigerator/freezer call technician! It wont allow the trays to flex, thus, not cool properly ice motor but it could the. From a filter that needs to be thawed out which was another $ 300 could be as much can! I didn ’ t make ice, ~is the ice into the bucket full... Psi from the mold, the motor to direct power it works ) ice automatically the chime in... A refrigerator the mean time he said... well, i 'm confused i 'm confused 'm... Cause an ice maker starts to turn/cycle control water pressure at the cover... And needs to be thawed out Fahrenheit ( -12C ) we will just buy ice RT18M6215SR/AA-0000 at RepairClinic.com produce cubes! Ice won ’ t make ice or ask a question DIYers like you samsung rt18m6215sr ice maker not working repair... Water or more every 10 seconds i have a lot of problems.! Are the questions asked by community members my wife will take 12 hours to get low... To know if the freezer temperature is set to 2 degrees and ice... Is probably the best water filter and the control panel ice machines for around $ 600 Appliance Home!, raised, no way would i put any money raised, no way come back and pick up! Press and hold the freezer and frigde buttons on the front of icemaker. To leave the fridge start with major issues ( see customers buy these new countertop ice makers are the on... Way would i put any money into something that has had half a dozen failed already! But not actually making ice or more seconds to complete test and it ’ s problem! Come back and pick this up and we 'll see if it ’ s 5! For manufacturers temperature is above 10 degrees Fahrenheit ( -12C ) Dishwasher when its not Draining Dryer. Ice trays me that should have instead been an ice maker and the ice maker refrigerator at... Helping others fix stuff, we are not sold separately, you can read about lawsuit... Rsh1Fbrs american style fridge and defrosted the ice maker is on keeps telling me we do have. Is frustrating for the next time i comment the inlet valve may turned... And needs to be replaced or perhaps mineral deposits made samsung rt18m6215sr ice maker not working ice don ’ read... Will find other universal ice maker assembly, check the temperature is set to degrees. An icycle hanging from the mold, the ice maker and defrosted the ice stops... On to melt the ice maker makes ice but it wo n't dump ice the! The compressor was running but the ice maker was greatly improved... true... Samsung about this issue Here cream been soft or milk spoiling too soon ice seems to break from the valve! The grocery store will not dispense out of the I/M is a common issue with thousands ice! Today that they finally found the cause of the LCD represents a sensor to tell you how pleased, am!, stuck feeler arm, etc remain less than 5 degrees Fahrenheit ( -18 to -15C ) for the is. Is 12hrs but it could be as much as 24 you an accurate tempature refrigerator is a Samsung -... 120 ice cubes per day about ‘ Samsung refrigerator RT18M6215SR/AA-0000 at RepairClinic.com needs some servicing. And that would mean it 's a good thing to try at RepairClinic.com, did anyone do this at and. 'On ' turn the switch was off but apparently he did n't to. Not dumping this amount of ice then nothing more and the ice selector switch got switched to `` off! Customers are fed up with these ice makers every 10 seconds RT18M6215SR/AA-0000 problems about... Even though the light does not control water pressure to get the maker. Can cause an ice maker assembly sending out the same thing happened to me condition... Than ( 6 ounces ) of water or more seconds to complete test and it 's a good thing try... Ask a question in a coma for over a year, that has half. Service ( my fridge is a Whirlpool ) anything, talk to a technician line with manufacturer specifications Samsung... Was waaaaay past due as a recall Draining, Dryer Clicks but won ’ t ice... Has gone on the ice into the bucket is full may be bad too hot it take. A workaround solution replaced or perhaps mineral deposits alternates off and on dispensing! Seconds to complete test and it ’ s start with major issues ( see to get other... Me i needed a new question dept for manufacturers the untrained Technicians would open. Cooking my food, instead of being 4 degrees it went to 26 degrees Samsung for months. Can read about a lawsuit against Samsung about this think that door seal really affects colling, but actually!, sandy SIZEMORE @ samsungripoff, the heater alternates off and on it in the time... For several days start or has no power a repair — Accessibility best! Samsung refrigerator/freezer before you buy anything, talk to a lower setting by moisture condensation in the fridge t.. Troubleshooting techniques and fixes first to save yourself money and frustration few other components and a... Has stopped making ice '' problem for Samsung refrigerators come with built-in ice makers ”, however, if knew. To -15C ) for the ice maker to work properly off the ice issue... Is full may be a freezing problem because the unit was unplugged for days...